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I purchased tokens via ACH (bank transfer) and still haven't received them, why?
I purchased tokens via ACH (bank transfer) and still haven't received them, why?
Max Ball avatar
Written by Max Ball
Updated over a week ago

If you purchase tokens via ACH (bank transfer), you will receive your tokens once the payment clears on our end. We do this in case the payment is rejected, as we have no way to claw back tokens after they are sent to a wallet.

Once the payment clears on our end (typically a few days after it clears on your banks end), you will receive your tokens if you've opted in. You will also receive all of your accumulated rental income starting on the same day you invested.

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